Policies and procedures are an essential component of any organization. They are the link between the company's vision and its day-to-day operations. The primarily role of a well defined policies and procedures is to ensure the organization's compliance with the country's laws and regulations. The next important role of policies and procedures is to confirm that operational needs are always met; processes fundamental to the organizational success are performed in a consistent way and related data are recorded and communicated.

Continuous improvement is another important reason for an organization to develop a well defined policies and procedures. Clear policies describe operational goals and direction, implemented by the plan that describes best organizational practices. Procedures can also build internal communication practices into processes. Therefore we line up the policies and procedures to the vision, strategic plan and core processes of an organization that leads to sustainable business success and development.